Shipping policy
Thank you for choosing HamarVeda. We are committed to delivering your Ayurvedic health and wellness products safely and on time. Please find our shipping terms and conditions below:
1. Order Processing Time
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All orders are processed within 1 to 2 business days (excluding Sundays and public holidays) after receiving your order confirmation email.
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You will receive another notification with a tracking ID once your order has shipped.
2. Shipping Rates & Delivery Time
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Standard Shipping: We offer reliable shipping across India. Delivery usually takes 3 to 7 business days depending on your location.
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Shipping Charges: * Free shipping on all orders above ₹499.
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A flat shipping fee of ₹40 will be charged for orders below ₹499.
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3. Cash on Delivery (COD)
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We offer Cash on Delivery (COD) services across most pin codes in India.
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Please ensure you provide a complete address and an active mobile number to ensure smooth COD verification and delivery.
4. Tracking Your Order
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As soon as your order is dispatched, we will send you a tracking link via email or SMS. You can use this link to check the real-time status of your delivery.
5. Damaged or Undelivered Packages
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If your tracking status shows "Delivered" but you haven't received the package, or if the package arrives damaged, please contact us immediately at hamarveda@gmail.com within 48 hours so we can resolve the issue with our courier partner.
If you have any questions about your order shipping, please reach out to us at hamarveda@gmail.com.